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Personal Injury FAQ's

Q: How can I receive massage therapy as part of my auto-accident claim?

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A: There are a few steps involved.

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  1. The first step is to work with a reputable attorney who will fight for your rights.

  2. Your attorney may recommend a doctor or you can go to one of your choice.

  3. Inform your doctor that you would like a prescription for massage, and that your massage therapist will be sending them all the necessary paperwork.

  4. We will need you to sign a  Personal Health Information release form to communicate with your healthcare team.

  5. We will coordinate the rest of the paperwork through your attorney, insurance company and doctors.

  6. Once all of the correct information has been collected and approved, we can schedule an evaluation and begin care.

Q: Will my insurance pay for my care, and what will the price be?

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A: In most cases, your insurance will cover the cost of care.  The price will depend on the type of billing you decide on.  Below are some examples.

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  1. Pay cash and request reimbursement - in this scenario, you would pay the normal office rates which include a large discount for a time of service payment and we will provide you with invoices that can be used to request reimbursement from your insurance company. If your insurance company requests treatment notes, we may adjust your bill to cover the cost of their preparation and delivery.  Typically this cost is $40/per session. 

  2. Have us bill your insurance directly if you have MedPay - in this case, we will provide your insurance company with treatment notes and invoices and request reimbursement from them directly.  We charge the full price of $60/15 minutes of treatment to your insurance company for this service to cover the cost of providing documentation and billing.  You must have MedPay to take advantage of this option.

  3. Attorney Lien - if you are represented by an attorney who is handling all of your bills as part of a lien we can send the attorney our treatment notes and invoices for reimbursement.  We charge the full price of $60/15 minutes of treatment to your insurance company for this service to cover the cost of providing documentation and billing and the fees deducted by your attorney.  We may also require a co-pay ranging from  $25-$50/session that will be reimbursed by the insurance company when your case is settled.

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